About Us

At Locksmith 24 Hours, we understand that security is not a luxury, but a vital necessity. With 42 years of experience, we have evolved from traditional locksmithing into a leading provider of comprehensive security solutions in Puerto Rico. Our commitment is to protect what matters most: the lives, families, homes, businesses, and property of our clients.

​

Experience and Professional Background

​

The founder of Locksmith 24 Hours, José O. Colón Cruz, CAPM, SC, began his career in locksmithing while pursuing his university education, with a clear vision: to take the profession beyond simply opening doors. Over the years, he developed advanced technical expertise in the integration of electronic and electrical security systems, allowing him to combine traditional locksmithing with modern electronic security.

​

This expertise led him to work on high-level projects with federal and state agencies, as well as private companies, integrating solutions that require both technical precision and strategic vision. Among his most notable qualifications and contributions are:

​

• Certified Expert Witness in Mechanical & Electronic Locksmithing

• Certified Electronic Security Systems Integration Technician (CSSI)

• Webmaster & SEO Specialist

• Retired Certified Member of the Associated Locksmiths of America (ALOA)

Avigilon Systems

• Advanced video surveillance cameras with intelligent analytics.

• Recognized for their ability to generate forensic evidence for criminal investigations.

ShotSpotter

• Real-time gunshot detection platform.

• Technology designed to strengthen public safety in high-risk communities.

 

These implementations positioned our founder as a pioneer in the introduction of innovative security technologies in Puerto Rico.

Training and Credentials

Our strength is based not only on practical experience, but also on solid professional training that supports our commitment to excellence:

​

Law Enforcement Training

• International training program specializing in security and interagency coordination.

• Focused on modern standards for public safety and protection.

Security Systems Operations Certification

• Technical training in video surveillance platforms and electronic control systems.

• Focused on the advanced management of integrated security systems.

Crisis Leadership and Incident Command Systems Certification

• Intensive training in crisis management and incident leadership.

• Applicable to all-hazards environments in both public and private security.

Professional Recognition in Locksmithing

• Recognition as an accredited registered locksmith operating under a professional code of ethics.

• Supported by industry best practices and international standards.

 

Official Recognition

​

The work of our founder has been recognized by institutions that have placed their trust in his leadership, knowledge, and commitment:

Puerto Rico Police Bureau

• Integration of specialized knowledge into strategic security planning.

• Recognition for collaboration in crime prevention and public safety initiatives.

Puerto Rico Public Housing Administration

• Designation as Project Manager during the high-impact national CAPECO emergency.

• Responsible for coordinating security operations and crisis-management efforts in affected communities.

• ​

These official recognitions demonstrate the credibility and trust that Locksmith 24 Hours has built throughout the years.

​

Our Work Philosophy

​

At Locksmith 24 Hours, we do not improvise. Every project is carried out with discipline, confidentiality, and professionalism. Our philosophy is built upon three fundamental pillars:

1. Trust – Uniformed, credentialed technicians who have undergone background checks.

2. Innovation – The use of state-of-the-art technologies in locksmithing and electronic security.

3. Commitment – 24/7 availability with a standard of quality that transcends generations.

 

Services

​

Our experience translates into a wide range of services designed to meet the security needs of homes, businesses, industrial facilities, and government entities:

• Residential, commercial, industrial, and automotive locksmith services

• Modern key duplication and programming

• Access control and electronic locking systems

• Video surveillance and integrated security systems

• Advanced security consulting and advisory services

Each service reflects a unique combination of hands-on experience and advanced technical expertise, ensuring customized, professional, and reliable solutions.

​

Mission and Vision

​

Our mission is to provide security solutions that protect what our clients value most, delivering trust, protection, and measurable results.

Our vision is to be Puerto Rico’s leading locksmith and integrated security company, recognized for innovation, excellence, and trust in every project.