About Us

We are the locksmith service
24 hours a day, 7 days a week
in Puerto Rico
🔐 About Us – Locksmith 24 Hours
Security Is Not a Luxury — It’s a Vital Necessity
At Locksmith 24 Hours, based in San Juan, Puerto Rico, we understand that security is not a luxury, but a vital need. With over 40 years of experience, we have evolved from traditional locksmithing into a leading provider of comprehensive security solutions across Puerto Rico. Our mission is to protect what matters most: life, family, home, business, and our clients’ assets.
🛠️ Experience & Legacy
The founder of Locksmith 24 Hours, José O. Colón, began his locksmithing career while pursuing his university studies, with a clear vision: to take the profession beyond just opening doors. Over the years, he developed advanced technical expertise in the integration of electronic and electrical security systems, allowing him to merge traditional locksmithing with modern electronic security.
This skillset led him to work on high-level projects with federal agencies, state entities, and private corporations, integrating security solutions that require both technical precision and strategic vision.
Key recognitions and certifications include:
Certified Expert Witness in Mechanical & Electronic Locksmithing
Certified Electronic Security Systems Integration Technician (CSSI)
Webmaster & SEO Specialist
Retired Certified Member of the Associated Locksmiths of America (ALOA)
📡 Innovative Security Technologies
Avigilon Systems
Advanced video surveillance cameras with intelligent analytics.
Renowned for their ability to generate forensic evidence in criminal investigations.
ShotSpotter
Real-time gunshot detection platform.
Technology that strengthens public safety in high-risk communities.
These implementations positioned our founder as a pioneer in introducing advanced security technologies in Puerto Rico.
🎓 Training & Credentials
Our strength comes not only from hands-on experience but also from a solid foundation of specialized training and certifications, reflecting our commitment to excellence:
✅ Law & Order Training
International program focused on security and interagency coordination, with emphasis on modern standards of citizen protection.
✅ Security Systems Operation Certification
Technical training in video surveillance platforms and electronic control systems.
Focused on the advanced management of integrated security systems.
✅ Crisis Leadership & Incident Command Certification
Intensive training in crisis management and leadership during incidents.
Applicable to all types of threats (All Hazards) in public and private security contexts.
✅ Professional Locksmith Recognition
Distinguished as a registered locksmith under an ethical code, backed by international best practices and industry standards.
🏅 Official Recognitions
The work of our founder has been officially acknowledged by institutions that have trusted his leadership and commitment:
Puerto Rico Police Department
Integration of technical knowledge in strategic security plans.
Recognition for contributions to crime prevention and public safety.
Public Housing Administration (Puerto Rico)
Designated Project Manager during a high-impact national emergency (Capeco incident).
In charge of coordinating security and crisis management in affected communities.
These acknowledgments confirm the credibility and trust that Locksmith 24 Hours has built over decades.
⚙️ Work Philosophy
At Locksmith 24 Hours, we do not improvise. Every project is executed with discipline, confidentiality, and professionalism. Our work is built on three fundamental pillars:
Trust – Uniformed, accredited technicians with verified background checks
Innovation – Use of cutting-edge technologies in locksmithing and electronic security
Commitment – 24/7 availability with a multi-generational standard of quality
🧰 Our Services
Our experience translates into a wide range of services tailored to meet the needs of homes, businesses, industries, and government entities, including:
Residential, commercial, industrial, and automotive locksmithing
Modern key duplication and programming
Electronic locks and access control systems
Video surveillance and integrated security solutions
Advanced security consulting and advisory
Each service reflects a unique blend of hands-on expertise and technical preparation, ensuring personalized and reliable security solutions.
🎯 Mission & Vision
Our mission is to provide security solutions that protect what matters most to our clients, delivering trust, protection, and measurable results.
Our vision is to be the leading locksmith and integrated security company in Puerto Rico, recognized for innovation, excellence, and reliability in every project.

Service Guarantee
🔐 Locksmith 24 Hours – Puerto Rico
At Locksmith 24 Hours, we offer service warranties because we trust the quality of our work and the experience of our technicians. Our commitment is to provide professional, transparent, and responsible service in every job we perform.
⏱️ Emergency Service Response Time
In most cases, our estimated arrival time for emergency services is 30 to 45 minutes, depending on location, traffic conditions, technician availability, and circumstances beyond our control.
Response times are estimates and do not constitute a guaranteed arrival within a specific time frame.
🔑 Electronic Car Keys and Remotes
Services related to electronic car keys, including keys with integrated remotes, as well as key fobs (remotes), include a thirty (30) day warranty, applicable exclusively to the proper functioning of the equipment supplied and programmed by our technicians.
Warranty covers:
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Proper operation of the equipment at the time of service
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Correct programming and synchronization with the vehicle
Warranty does not cover:
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Physical damage, impact, or moisture
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Programming or manipulation by third parties
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Failures caused by depleted batteries
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Electrical or electronic issues related to the vehicle
🔐 Electric Locks, Magnetic Locks, and Security Systems
Installation services for electric locks, magnetic locks (maglocks), intercom systems, and security cameras include a three (3) month warranty, applicable under normal equipment usage conditions.
Warranty covers:
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Proper installation of the equipment
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Correct operation of the installed system
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Adjustments directly related to the installation
Warranty does not cover:
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Damage caused by misuse or improper handling
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Alterations performed by third parties
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External electrical failures or voltage fluctuations
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Damage caused by moisture, vandalism, or force majeure
🔑 Mechanical Residential Locks
Installation and replacement of mechanical residential locks include a three (3) month warranty under normal usage conditions.
Warranty covers:
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Proper installation of the lock
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Correct mechanical operation
Warranty does not cover:
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Normal wear and tear
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Damage caused by excessive force or improper handling
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Repairs or modifications performed by third parties
🔐 Electronic Locks
Installation services for electronic locks include a three (3) month warranty, which covers installation only when performed by our technicians.
The electronic functionality of the device is covered under the manufacturer’s warranty, according to the terms and conditions established by each manufacturer.
Our warranty covers:
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Proper installation
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Installation-related adjustments
Our warranty does not cover:
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Manufacturing defects
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Internal equipment failures
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Software or firmware issues
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Third-party manipulation or misuse
📌 General Conditions
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All warranties apply only to services fully completed and paid in full
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Warranties are valid only for services performed within Puerto Rico
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Warranty becomes void if the equipment is manipulated or serviced by third parties
📞 Warranty Claims
For any warranty-related concerns, the customer must contact us directly at:
📞 (787) 664-5557
Please provide the service date and the address where the work was performed for faster assistance.
Are
Puerto Ricans
We are here to help you resolve
At Locksmith 24 Hours, we are honored to serve the Puerto Rican community with integrity and commitment. With over 40 years of experience in the locksmith field, we have forged a track record based on honesty, dedication, and respect for those who trust us.
Our work isn't limited to opening doors; it's also about being there in times of need, providing support with empathy, and acting with a sense of service. Because for us, people's well-being always comes before any economic interest.
Serving and protecting responsibly is our mission.
Thank you, Puerto Rico, for the trust you have placed in us over the years. We will continue to be here, by your side, whenever you need us.
Locksmith, LLC is incorporated with the Puerto Rico Department of State in compliance with state laws and requirements. More information 🔗
Locksmith, LLC complies with the Beneficial Ownership Information (BOI) Report required by FinCEN in the United States. Learn more 🔗
